loyalty-terms-and-conditions
SPECIALTY RESTAURANTS CORPORATION LOYALTY PROGRAM
TERMS AND CONDITIONS
Last updated May 1, 2026.
This Loyalty Rewards Program is offered by Specialty Restaurants Corporation. These Terms and Conditions ("Terms and Conditions") apply only to this Loyalty Rewards Program (as defined below) offered herein, and not to any other website, service, or program offered by us. These Terms of Use are a legal and binding agreement between you and Specialty Restaurants Corporation, governing your use of this program, which includes its content, information, services, and features.
Please read these Terms and Conditions, which apply to your use of this App and enrollment and participation in our Rewards Program. If you do not agree to these terms, then do not use or participate in the Regards Program.
Modifications
We reserve the right to modify these Terms and Conditions from time to time. When we do, we will notify you by email or otherwise as required under applicable law. It is therefore very important that you update your account information or notify us when your email address changes. Any changes to this Terms and Conditions will also be posted here. Your continued use of the App or participation in the Rewards Program after any modification confirms your acceptance to the modifications.
Additionally, Specialty Restaurants Corporation may at any time, for any reason, and without notice or liability: (1) modify, suspend, or terminate operation of or access to this App or any portion thereof; (2) change, revise, or modify this App or any portion thereof; (3) interrupt the operation of this App or any portion thereof for maintenance and support; (4) impose limits on certain features and services, or restrict access to the App; and/or (5) terminate the authorization, rights, and license given above. Upon any termination, the rights and licenses granted to you herein shall terminate, and you must cease all use of the App.
Content & Use
This App and all content, information, and other materials featured, displayed, contained, and available on this App (collectively, the "Content") are owned by or licensed to Specialty Restaurants Corporation and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights. Subject to your compliance with these Terms and Conditions, Specialty Restaurants Corporation grants you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download this App for noncommercial purposes only. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, this App or its Content.
You agree to use this App and the Content in accordance with these Terms and Conditions and all applicable laws and regulations. Specialty Restaurants Corporation may prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to this App, the Content, users, us, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable law.
Rewards Program
Specialty Restaurants Corporation offers the Loyalty Rewards Program (the "Rewards Program") to reward and thank our loyal restaurant customers. The Rewards Program is available to enrolled members at participating Specialty Restaurants Corporation restaurants in the United States. Rewards accumulated under the Rewards Program are promotional and have no cash value. There are no membership fees associated with the Rewards Program.
Eligibility
You may enroll in the Rewards Program if you: (1) are a legal resident of the United States; (2) at least 13 years of age at the time you enroll; (3) have an active, valid e-mail address; and (4) are a human being. No corporations, partnerships, limited liability companies, or other legal entities can participate in the Rewards Program.
The Rewards Program is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only the Loyalty Program under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.
Enrollment/Rewards Account
You can enroll in the Loyalty Program and create a Loyalty account ("Loyalty Account") in one of the following ways:
Click here to create a Loyalty Account;
Visit the Specialty Restaurants Corporation website located at https://www.specialtyrestaurants.com/loyalty-rewards.
Your Rewards Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others. You may have only one (1) Rewards Account.
As a part of the Loyalty Program, Specialty Restaurants Corporation will send you transactional, informational, and promotional messages and/or offers. These communications may happen in the form of push notifications through the App, email, and/or any other ways you may have selected when you enrolled in the Rewards Program. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log into your Rewards Account and update your contact information or preferences.
Rewards
You will earn and receive points (as defined below) toward Rewards (as defined below) as follows:
Qualifying Purchases: Members will earn and receive points toward Rewards by making qualified purchases at participating Specialty Restaurants Corporation restaurants or uploading a photo of your receipt within 7 days of your purchase. You will earn one point per purchase of $1 or more (each a "point"). Points cannot be earned on gift card purchases or special events.
To receive points for a qualified purchase, scan the bar code on the receipt or upload a photo of your receipt within 7 days of your purchase. After this verification, the points to which you are entitled will be applied to your Rewards Account. You can track the points and Rewards you have already earned and that you may earn in the future by logging into your Rewards Account History.
Social Media Sharing & Referral Bonuses: You can also receive an extra points for every Facebook friend you refer who joins our Rewards Program and starts earning points. Your extra points will not be awarded until the referred member enrolls in the Rewards Program and earns their first set of points or uses your invite code.
You can also share your Specialty Restaurants Corporation experience on your personal Facebook page through the App. You have the option to make your comment public, but please note that by making your comment public, we may use your comment on the Specialty Restaurants Corporation website, Facebook page, and/or other social media outlets.
Rewards: By accumulating points in your Rewards Account, you will earn rewards (a "Reward"), which you may redeem at participating Specialty Restaurants Corporation restaurants. The Reward will be valid for 30 days. Once you earn a Reward, you may start accumulating points towards another Reward. You may only redeem one Reward per visit, regardless of the number of Rewards you have earned in your Rewards Account. A Reward may not be combined with any other offer or coupon. Earned points are valid for 90 days from the date of initial transaction. Earned rewards are valid for 30 days from the date reward is given to the account holder. Rewards cannot be extended or renewed once allowed to expire.
Birthday Reward: If a VIP Member’s profile includes their birthday month and day, the Member will receive a $35 Birthday Reward to enjoy 30 days after issuance on the date of their listed birthday. Minimum spend of $50 required. Tax and gratuity not included. Excludes orders placed through third party delivery partners. Must present email to server to redeem. CANNOT BE COMBINED WITH ANY OTHER OFFERS OR DISCOUNTS. Not valid toward the purchase of alcoholic beverages, gift cards, or contracted private events. One offer per table, per visit. No cash value. Non-transferable.
Spend-Based Program: Every $1 dollar spent = 1 point earned. Depending on location, each dollar spent may be worth more points. Specified point allocations are listed below. Once you get to 300 points, points will be converted to $15 to be redeemed towards appetizers, entrees, and sides. Rewards may not be redeemed towards large formats, drinks, or seafood towers.
Specific spend-based allocation per location:
| Location | Rewards |
|---|---|
Castaway Burbank, Orange Hill, Luminarias Restaurant, Odyssey Restaurant, Rusty Pelican Miami, Rusty Pelican Tampa, The Green Room | $1 dollar = 1 point |
Whiskey Red’s, Proud Bird, The Boat House, Whiskey Joe’s Bar & Grill, The Wharf Fish & Oyster Company, Hideaway Beach Bar | $1 dollar = 2 points |
Additional Rewards Program Terms: Specialty Restaurants Corporation reserves the right to terminate your Rewards Account and/or your participation in the Rewards Program if we determine in our sole discretion that you have violated these Terms and Conditions, you have more than one (1) account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful. Specialty Restaurants Corporation may, in its sole discretion, suspend, cancel, or combine Rewards Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Rewards Program.
Specialty Restaurants Corporation has the right at any time, with or without giving you prior notice, to:
- end or cancel the Rewards Program and/or any specific Reward;
- change any Reward or other Rewards Program benefit we offer;
- change the requirements for earning a particular Reward;
- change the time you have in which to earn a particular Reward; and/or
- change any other feature of the Rewards Program.
If we end the Rewards Program, Rewards you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.
Login and Registration
Certain features or services offered on or through this program may require you to complete a registration process and/or setup an account or login. In connection therewith, you agree to (1) provide true, accurate, current, and complete information about yourself, and (2) maintain and promptly update your information to keep it true, accurate, current, and complete. You are entirely responsible for maintaining the confidentiality of the information you hold for your login, including your password. You agree to notify Specialty Restaurants Corporation immediately of any unauthorized use of your login, or any other breach of security. You may be held liable for losses incurred by Specialty Restaurants Corporation or any other App user or visitor due to someone else using your login as a result of your failing to keep your login information secure and confidential.
You may not use anyone else's account or login information. Specialty Restaurants Corporation shall not be liable for any loss or damage arising from your failure to comply with these obligations.
No Warranties
THIS APP, THE CONTENT, AND THE REWARDS PROGRAMS ARE PROVIDED ON AN "AS IS", AND "AS AVAILABLE" BASIS, AND SPECIALTY RESTAURANTS CORPORATION HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, SPECIALTY RESTAURANTS CORPORATION DOES NOT GUARANTEE THAT THE APP OR CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
Limitations of Liability
IN NO EVENT SHALL SPECIALTY RESTAURANTS CORPORATION BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES (DIRECT OR INDIRECT) WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS APP (INCLUDING ITS MODIFICATION OR TERMINATION), THE CONTENT, THE REWARDS PROGRAM, OR THESE TERMS OF USE, WHETHER OR NOT SPECIALTY RESTAURANTS CORPORATION MAY HAVE BEEN ADVISED THAT ANY SUCH DAMAGES MIGHT OR COULD OCCUR AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.
Electronic Communications
When you visit this App or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.
International Users
This App is controlled, operated, and administered by Specialty Restaurants Corporation from offices within the United States of America. We make no representation regarding use of this App outside of the United States. You may not use this App or export any portion of it in violation of U.S. export laws and regulations. If you access this App from locations outside of the United States of America, you are responsible for compliance with all local laws.
Governing Law/Venue
This App is governed by and subject to the laws of the State of [California], USA and, where applicable, U.S. federal law, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the courts located in [California] for any disputes arising out of these Terms and Conditions, the App, or the Rewards Program. Notwithstanding this provision, you agree that Specialty Restaurants Corporation may apply for injunctive or other equitable relief in any court of competent jurisdiction.
Privacy
Please review our Privacy Policy (the "Privacy Policy"), which is incorporated herein and also governs your use of this App, to understand Specialty Restaurants Corporation's privacy practices.
General Provisions
All or any of Specialty Restaurants Corporation's rights and obligations hereunder may be assigned to a subsequent owner or operator of this App in a merger, acquisition or sale of all or substantially all of Specialty Restaurants Corporation's assets. If, for any reason, a court of competent jurisdiction finally determines any provision of these Terms and Conditions or any portion thereof to be unenforceable, such provision will be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms and Conditions will continue in full force and effect. Specialty Restaurants Corporation's failure to act with respect to a breach by you or others does not waive Specialty Restaurants Corporation's right to act with respect to that breach or subsequent or similar breaches.
Questions
If you have any questions regarding the App, the Rewards Program, and/or these Terms and Conditions, you can contact us at: loyalty@srcmail.com.
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